These events are updated regularly to highlight optional training opportunities that may be of interest to IDN staff and partners.
Topic: Challenges and Rewards of Phone-Based Suicide Risk Assessment: Perspectives from Lifeline Call Centers
Hosted by: The National Council for Behavioral Health and The National Suicide Prevention Lifeline
When: January 22, 2020 @ 2:00 - 3:30 PM EST
Learn from experts in the field, explore call center logistics and hear operators explain what it’s like on the ground, including how to take calls without closure. By registering, you will:
- See what working at a call center is like through the lens of an operator.
- Examine the hurdles and benefits of phone-based suicide risk assessment.
- Review the call-routing structure – what it takes to start and close a call.
- Watch us debunk common myths associated with the field.